These terms and conditions regulate the business relationship between you and us. By using Our Website in any way, or by buying from us, you agree to be bound by them.
No person under the age of 18 years may purchase Goods. If you are under 18, please confer with an adult to make your purchase.

We are: Oliver & Edie
ABN: 50 949 247 279
Our address is: 4/1177 Gold Coast Highway, Palm Beach, QLD, Australia – 4221
You are: a visitor to Our Website / our customer

TERMS & CONDITIONS

These online shopping terms and conditions (“Online Shopping Terms and Conditions”) apply to all orders which you, the customer (“you” or “your”), place using this website “oliverandedie.com” (“Website”), operated by us, Oliver and Edie (“we” “us” or “our”).

Prices

All prices on the Oliver and Edie website are in Australian Dollars (AUD$). Coffee is a GST free product but GST is charged where applicable. Products are invoiced and charged in AUD$ at the price prevailing at the time you place your order. Shipping charges are extra and will be displayed at the Check-out prior to payment, according to your delivery address. There are GST charges on shipping.

Prices displayed on our website apply to online purchases only and do not necessarily reflect the price of identical items sold by any other means. We reserve the right to update prices displayed on the website at any time.

Returns

If you receive delivery of a package from us and the contents have been damaged in transit, please do not accept delivery of the item, but advise the courier to return the package to us. Upon receipt of the goods from the courier company, we we will exchange the damaged items without charge to you. If you are unable to return the package to us via the courier, please contact us through the contact form and we will try to arrange alternative methods for returns. In some cases you may be asked to provide in depth details of the damages and photos of the damaged products before we organise return shipping and exchanges. No refunds are given for incorrect purchases or change of mind. We do not offer an exchange or refund if you are not satisfied with the product. However, we pride ourselves on the quality of our products and we believe they are the best or within the best in the country so if you are not satisfied with our products please contact us using the contact form and we will try to fix the issue and satisfy all parties.

Your account

You agree that you have provided, and will continue to provide accurate, up to date, and complete information about yourself. We need this information to provide you the products. If you use the website, you are responsible for maintaining the confidentiality of your account and password and for preventing any unauthorised person from using your computer.
You agree to accept responsibility for all activities that occur under your account or password. You should tell us immediately if you believe some person has accessed your account without your authority and also log in to your account and change your password. We reserve the right to refuse you access to Our Website.

Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the Australian Federal and state copyright laws, and is the property of Oliver and Edie. The collective work includes works that are licensed to Oliver and Edie. Copyright ©2014 Oliver and Edie. All Rights Reserved., Oliver and Edie. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Oliver and Edie. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Oliver and Edie. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorised by Oliver and Edie. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Privacy

Oliver & Edie adheres to the Australian privacy legislation in the way it collects, uses, secures and discloses personal information. The Commonwealth Privacy Act 1988 requires companies to comply with the National Privacy Principles.

Limitation of Liability

Oliver and Edie shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the products on this site or the performance of the same, even if Oliver and Edie has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

 

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